Please review our returns and exchanges policy below.

For all inquiries, please email hello@shopbersama.com

 

DOMESTIC RETURNS

 

All purchases are final, however, every order is eligible for an exchange or store credit. 

Requests must be made within 7 days of receiving your item. Ensure the items are unworn, in brand new condition, with all tags attached. All items will be inspected upon return. Returns will only be processed once we have received the original item.

Shipping fees are the responsibility of the buyer.

If your items are faulty, you are entitled to a full refund or store credit.

 

INTERNATIONAL RETURNS

 

All purchases are final, however, every order is eligible for an exchange or store credit. Shipping fees are the responsibility of the buyer.

 

 

Note that the original shipping and package protection fees are non-refundable.